Group Sales and Marketing Manager

by Zeina Karam
(Beirut, Lebanon)

Key Responsibilities:
? Be directly responsible for generation of profitable charter sales via the broker community, direct clients, corporate customers and ad-hoc sales for Imperial Jet, JetAir and any subsidiary associated with the Group or as directed by the Group.
? Lead the sales team in Beirut and Munich in addition to any future expansion locations .
? Assist in the successful completion of the overall corporate Strategic Plan.
? Maintain and grow existing revenue streams from current customers.
? Generate profitable business from new corporate, charter and geographic markets.
? Be part of the overall senior management team of the Imperial Jet Group and create a global communications platform to ensure all available resources are efficiently and effectively managed.
? Generate reports of all Sales & Marketing activities as required by the Group Executive Team to ensure accurate and on-time reporting and analysis.
? Ensure all Sales and Marketing costs are monitored and reduced where operationally and financially appropriate whilst supporting the overall sales and profit strategy of the Group.
? Be the focal point for customer liaison and ensure the CRM process is pro-active, technologically superior and inspires excellent customer loyalty.
? Represent the company at corporate and trade events.
? Understand and develop the Brand and marketing platform within the Group and support all Business Development initiatives in line with the overall Group Strategy.
Profile requirements:
? Minimum 10 years successful sales leadership experience, ideally in private jet operations with demonstrable achievement in profitable sales generation.
? Be a business manager in addition to being responsible for sales generation.
? Superior leadership and motivational qualities ? must be able to inspire the sales team to the highest levels of service and loyalty.
? University Degree.
? Languages: Other European languages and Arabic is an advantage.
? Able to mix at all levels of business and social circles.
? Dynamic, flexible, willing to travel, excellent negotiator.
? Influencer and deal closer.
Reports to:
? DCEO, Group COO.
February 2011

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Senior Business Consultant Airline & Airport Operations

by Geoff

This position has recently been published.

IBS Software Services Americas - Greater Atlanta Area

Job Description


* Developing the IBS crewing and flight operations business in the Americas market, specifically through:
* Develop a strategy for addressing this market for the AAO crew and ops offerings (iFlight Crew, iFlight Operations, iFlight Lite, and related consultancy).
* Help the regional sales team to identify and qualify opportunities in the market.
* Take qualified opportunities and turn them into sales, with the support of the regional sales team and other IBS units.
* Advise on market requirements and necessary product direction from point of view of the Americas market.
* Serve as a business consultant to the client by active engagement all the way from identifying the need for a new solution through assessment of the value actually delivered in live operation.
* Participate in Business Process sessions with the client, acting as a facilitator, and/or subject matter expert in the Airline Operations market in the Americas.
* Conduct detailed investigation on client’s solution needs. Review requirements, specifications, support and training required to ensure they are in line with the client’s overall business objectives.
* Facilitate root cause analysis in order to recommend solution enhancements or other appropriate actions to improve client’s productivity and profitability.
* Maintain an ongoing relationship with customers to help identify and farm ongoing business.

Desired Skills & Experience


* Ideally airline crew and SOC (Systems Operations Control) management, preferably with experience of systems related to crewing (planning through to day of operations), operations control, and other SOC functions.
* Some experience with the implementation of new operations systems from a customer perspective, would be advantageous but not essential - including business case definition, requirements definition, selection and implementation.
* Alternatively with vendor or consultancy operating to this market.
* 10+ years


* Excellent communication skills (verbal, presentational, written)
* Strong client focus
* Comfortable liaising with senior customer IT and operations management (up to CIO, COO level).
* Self starter
* Impact and influence
* Information seeking
* Analytical thinking
* Planning and organization skills.
* Domain-related consultancy skills.
* Achievement drive
* Flexibility
* Stability Under Pressure
* Work under own initiative without close direction.

Location: US, preferably but not necessarily Atlanta.

Unit: Airline & Airport Operations Line of Business

Reporting To: Global Head, Airline & Airport Operations line of business.

Notes: Extensive travel within region, occasional travel to India and other global locations.

The IBS Group (IBS) is a leading provider of new-generation IT solutions to the Travel, Transportation and Logistics industries. A SEI CMMI Level-5 and PCMM Level 5 assessed ISO 9001:2008, Tick IT and ISO 27001:2005 certified company.

Our clients comprise top corporations across the world. More than 100 of them trust us for their business solutions.

We’re present in all the major geographies. USA, Europe, Middle East and Asia Pacific. Plus our group companies operate out of Atlanta, Bangalore, Boston, Cochin, Denver, Dubai, Hong Kong, London, Melbourne, Rotterdam, Sydney, Tokyo, Trivandrum and Washington DC.

Posted: February 15, 2011
Type: Full-time
Experience: Mid-Senior level
Functions: Consulting, Strategy/Planning, Sales, Information Technology, Business Development
Industries: Management Consulting, Information Services, Information Technology and Services, Airlines/Aviation, Aviation & Aerospace
Job ID: 1413667

Apply to Email:

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Airline Revenue Management Consultant

by Emma Crawford Business Process & Enterprise IT

We are currently looking for an Airline Revenue Management Consultant for an exciting new role.

* Experience setting up and/or managing and running airline revenue management departments in tier 2 and upwards network carriers

* Emphasis on Origin and Destination business processes

* Experience using either SABRE AIRMAX or PROS technologies

* Strong interpersonal skills and project management experience

* Exposure to Asian and European cultures

Start: April

Location: USA and subsequent client engagements will be in SE Asia and Europe. The engagements will require onsite presence for approximately a month at a time, driven by client needs.

Duration: 8 months +

Rate: 850 USD per day (approx 560 GBP) plus travel and accommodation.

If you are interested please send through a copy of your CV/resume highlighting your relevant experience to

Please also confirm your availability to start a new project.

For additional details please do email me or link with my colleague Richard who is the Client Manager -

We look forward to hearing from you.

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Looking for AME-Avionics (DGCA License must with HS-748 endorsement)

by Biswendu Sekhar Das
(Cox's Bazar)

We are the first and private airlines operator from Bangladesh looking for AME-Avionics; applicant must have DGCA license and endorsement of HS-748 aircraft. The candidate must have DGCA license with experience on HS-748 aircraft.

If you find yourself suitable to our requirements and willing to work hard then send us the copy of your license, passport and CV to Biswendu Sekhar Das(Professional Pilot) at

GSM : +88 0 191 8989 316

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Air Charter Sales Manager for West Coast USA

by Miranda Stasulli
(Miami, Florida, USA)

Air Chartering company that has been around for over 30 years, they have over 36 offices globally. They had a successful 1st quarter, no layoffs during the economy crisis and very low turnover with their employees. Average employee has been there for over 5 years. They also have a great reputation.
This position calls for a home office within the West Coast area. YOU MUST HAVE SALES EXPERIENCE AND COME FROM RELATED INDUSTRY!

Position title
Passenger Charter Sales- US West Coast
Job Purpose
•To Identify, communicate with and secure business from new clients in conjunction with your colleagues globally, and in line with targets defined and agreed with the Passenger Charter Sales Manager.

•To develop an ongoing portfolio of prospects that will develop into profitable business in the short, medium and long term.

Direct Reports Passenger Charters Sales Manager

Key responsibilities

Business and Sales Development
•Entrepreneurial and creative thinker who identifies and proactively seeks opportunities to grow the business in new and existing markets, and to ensure business objectives are met.

• Keep up to date with competitor activity to identify business opportunities.
• Visit potential clients with a view to generating further business.
• Represent company at trade exhibitions, events and networking events with a view to identifying further business opportunities.
• Advise on forthcoming product developments and special promotions.
• Liaise with managers and sales colleagues in other countries to identify sales leads and business opportunities.
• Work closely with companies Marketing Department to maximize sales and marketing efforts.
• In a timely manner, as defined by your line manager, record all pertinent customer and prospect information in the Company CRM system: Quotes inquiries, charter contracts terms & conditions, clients’ profiles (aircraft preferences-competitors they work with, commissions, etc), sales activity, and industry developments.

Skills and experience

Business and Sales development

• Ability to monitor and analyze customer preferences to determine focus of sales efforts.

• Ability to direct and coordinate activities involving sales of services

Communication skills
o Ability to handle and resolve customer complaints regarding sales and service.
o Ability to communicate information and ideas through a range of media to various audiences, internally and externally.
o Ability to keep open and professional communication with company colleagues globally.
o The ability to influence others, to liaise with a wide range of people at all levels and across different cultures and to act with credibility, tact and diplomacy.
o Verbal and written fluency in English required.
o Fluency in business Spanish, both verbal and written preferred but not required.
o Strong interpersonal and negotiation skills with proven experience of relationship management with key clients.

o High degree of computer literacy and particularly an excellent knowledge of word processing and spreadsheets.
o Knowledge of PowerPoint.
o Skilled in spreadsheet modelling and presentations.
Problem solving and decision making
o Ability to adopt a pro-active approach to problem solving working closely with colleagues as required and offering solutions as appropriate.

Personal specification

 Maintains a calm disposition and positive outlook particularly when working under pressure.
 Flexibility to change working hours and patterns if necessary.
 Trustworthy in all aspects of the role.
 Self- motivated and able to work with high degree of autonomy.
 Commitment to the aims and objectives of company
 A full appreciation of the value of co-operation, both internationally and within a team environment.
 Tenacious and willing to keep trying in challenging situations.
 Adaptable and responds well to change.
 Keeps open and professional communication with colleagues globally.

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Billing Manager LJK Companies, Inc. - Greater Minneapolis-St. Paul Area

by Geoff

For anyone skilled as a Billing Specialist

Job Description

Summary or overview of job duties:

This person will manage the Airline Billing Specialists. This person will coordinate the financial information and processes within the department. This person will possess excellent leadership, customer service, analytical, problem resolution, critical thinking, and computer skills.

Duties and responsibilities:

* Is responsible for the overall direction, coordination, and evaluation of airline billing employees. Responsibilities include training, planning, assigning, directing work, performance reviews, rewarding and disciplining employees, addressing complaints and resolving problems.

* Develops, implements, and monitors financial controls, policies and procedures.
* Provides customers and suppliers with training (on-site or via conference call) on departmental technology and billing procedures.
* Generates weekly invoices to clients and ensures timeliness and accuracy of processing invoices.
* Develops and implements solutions for improvements or required corrective action.
* Manages the credit card reconciliation process.
* Communicates with the credit card provider to implement new card members.
* Works with credit card provider to resolve unauthorized charges.
* Oversees the resolution of client and supplier discrepancies related to billing.
* Researches and validates discrepancies with vendors.
* Validates suppliers are following contractual obligations.
* Reviews, monitors, and tracks supplier invoice exceptions.
* Prepares and distributes weekly and monthly expense reporting internally and externally.
* Compiles, analyzes, and summarizes large amounts of data to be used internally and externally.
* Assists in client reviews.
* Assists with the implementation of new applications involving airline billing and invoicing activity.
* Meets weekly with the CFO.

Desired Skills & Experience

Job Requirements:

* 3-5 years experience in billing/accounts receivable.
* 4 year college or university degree in accounting or related field.
* 3 years in a leadership role with training and development experience.
* Has the ability to effectively communicate with all levels in a corporate structure.
* Experience in implementing and monitoring financial controls.
* Ability to identify and implement efficiencies.
* Ability to manage multiple projects, multi-task, and prioritize.
* Excellent written and verbal communication skills.
* Exceptional customer service skills.
* Strong computer and MS Office skills.
* Outstanding data management and tracking skills.
* Strong investigative, analytical, and problem resolution skills.

Supervisor Responsibilities: Will supervise a team of Billing Specialists.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Education: Four year college or university degree in accounting or related field and three to five years experience in accounting/billing.

Additional Information:

Posted: February 22, 2011
Type: Full-time
Experience: Mid-Senior level
Functions: Finance
Industries: Airlines/Aviation
Compensation: Based on qualifications
Referral Bonus: * None

For more information go to*1_*1_I_us_*1_*1_1_R_true_*2_*2_*2_*2_*2_*2_*2_*2

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Flight Test Engineer-WIC00282

by Geoff

Here is a position that grabbed our attention-

Job Description for Flight Test Engineer

Assigned to Bombardier flight test programs, the Flight Test Engineer (FTE) reports directly to the Supervisor Flight Test Engineer. The FTE is responsible for planning, executing and reporting test operations on aerospace vehicles for the purpose of research, development and certification.
· Produces test planning documentation in accordance with Bombardier standard practices.
· Prepares for test activities in accordance with Bombardier standard practices.
· Operates as a well qualified experimental cabin crew member following appropriate product and safety training
· Supports other flight crew members with aircraft limitations, special instructions and test procedures
· Operates all cabin experimental provisions and mission specific test instrumentation
· Communicates to engineering and project personnel on the planning, status and results of the tests (ground and/or flight)
· Confirms test aircraft configuration for test, including test instrumentation prior to testing
· Participates in preliminary reviews of specific test planning documents
· Observes company, FAA and Transport Canada rules and regulations
· Ensures proper application of the Bombardier Safety Risk Management process and safe operation of equipment.


· Must have a minimum of 2+ years of practical flight test experience with Bachelors degree.
· Consistent with Flight Crew duties, must be able to maintain an FAA Class 3 Medical Certificate.
· Strong interpersonal skills are necessary to work effectively with a variety of individuals, departments and organizations.
· Requires a working knowledge of most common flight test procedures and requirements
· Requires a working knowledge of aircraft systems and operations
· Computer skills necessary to learn and/or operate word processing, spreadsheet, database, email and web-based applications
· Strong familiarity with Transport Canada, FAA and EASA Certification processes and procedures.

Job- Test Engineering
Primary Location- US-KS-Wichita
Organization- Quality, AES, Engineering & Manufacturing
Schedule- Full-time
Employee- Status Regular

For more details go to*1_*1_I_us_*1_*1_1_R_true_*2_*2_*2_*2_*2_*2_*2_*2

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Flight Attendant - Mandarin Chinese Speaker-1100726

by Geoff

For all Mandarin Chinese speaking flight attendants, American Airlines needs your professional skills.


Our Flight Attendants are the face and brand of American Airlines and are on board to assure a superior customer experience while maintaining a safe and secure environment for our customers and colleagues. If selected, you will join an outstanding group of over 16,000 professionals focused on ensuring our customers return to American Airlines. Additionally, you will receive a competitive salary and industry leading benefits and the opportunity to travel the world and meet people from diverse backgrounds and cultures. The American Airlines Flight Attendant sets the standard for in-flight service bringing courtesy to life. They are welcoming and helpful, providing consistent personalized service while maintaining a respectful and gracious attitude.

All Flight Attendants must be able to provide a superior personalized in-flight experience. The work environment will require you to work independently or as part of a team. A normal day may consist of preparing and serving meals and beverages, and/or selling on-board products, in addition to safety-related duties. Candidates must attend an unpaid initial training course lasting approximately 6 weeks located in Dallas/Ft. Worth. While attending training, room and board will be provided. At completion of training, successful candidates will be assigned to the Los Angeles, California base. Candidates must be able to successfully pass both a Mandarin Chinese and an English test.

The work environment is subject to frequent changes in climate and locations across the globe and involves variable hours and working conditions. Applicants must have the ability to handle a wide variety of situations while in continuous contact with the public. All Flight Attendants are required to comply with all Federal Aviation Administration and Transportation Security Administration requirements.


* Must be available to attend initial training between March 21, 2011 and May 1, 2011
* Must be able to fluently speak Mandarin Chinese
* Ability to read, write, fluently speak and understand the English language
* Neat, well-groomed and capable of making a positive impression
* Minimum of 20 years of age
* Height: Minimum - must be able to reach and stow all emergency equipment on board aircraft
* Height: Maximum - must be able to have adequate head clearance in cabin
* Stature sufficient to enable Flight Attendant to perform essential job functions
* Must be able to perform all safety and customer service functions subject to individualized assessment
* High School diploma, GED or international equivalent
* Two (2) years college or equivalent customer service/sales experience
* Legal right to work in the U.S.
* Legal right to travel without restriction to/from all countries that American serves, including possession of a valid passport and the ability to obtain a visa as required by local governments
* Vision and hearing sufficient to perform all safety and customer service functions
* Must be service oriented
* Ability to work rotating shifts including weekends, holidays, and days-off
* Successfully complete 6-week regimented training program while maintaining a 90% or above average on written, oral and computer-based testing
* Must pass a pre-employment drug test
* Must be willing to undergo comprehensive background and/or fingerprint checks to satisfy security requirements

Job: MK-Onboard Service
Primary Location: US-CA-Los Angeles

Job Posting: Feb 19, 2011
Unposting Date: Mar 1, 2011

Equal Opportunity Employer: American Airlines is an Equal Opportunity Employer.
Work Schedule: Full-Time

For more information on this job and to apply go to*1_*1_I_us_*1_*1_1_R_true_*2_*2_*2_*2_*2_*2_*2_*2

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Senior Marketing Manager – Aviation Component Repair

by Geoff

GE is a diversified technology, media and financial services company focused on solving some of the world's toughest problems. With products and services ranging from aircraft engines, power generation, water processing and security technology to medical imaging, business and consumer financing, media content and industrial products, we serve customers in more than 100 countries and employ more than 300,000 people worldwide.

Job Description
Role summary:

The Senior Repair Marketing Manager leads marketing efforts for commercial engine repair products and supports repair sales initiatives and campaigns. The Senior Repair Marketing Manager will own responsibility for the marketing and commercial strategy for the repair business, including: development of a customer product value gap analysis, marketing intelligence, repair NPI including adjacencies, repair pricing strategy and catalog escalation, and process improvement efforts across repair business growth efforts.

Essential Responsibilities:

• Lead the Repair strategy and vision to drive growth
• Grow commercial engine repair material sales and profitability
• Develop growth strategies based on the understanding of the repair material sales and
profitability by products, customers and segments
• Support commercial efforts for new repair and material contracts
• Integrate with commercial sales teams to evaluate and track win/loss data
• Evaluate repair market share statistics and develop customer product value gap analysis to
understand product requirements
• Aid in development of repair marketing tools such as customer brochure and repair
commercial toolkit
• Support repair pricing efforts for annual catalog escalation of active engine programs and
strategy development and implementation for new engines
• Lead marketing efforts to identify and support adjacent repair growth/BD opportunities.

Qualifications / Requirements:

• Directly relevant Aviation or Energy service maintenance, repair, and overhaul (MRO) industry
• Relevant technical bachelor's degree from an accredited university with a minimum of 8+
years of experience in a commercial role with project leadership responsibility, or
• Relevant marketing degree from an accredited university with a minimum of 12+ years of
engineering experience

Desired characteristics:

• Master's degree in Business Administration (MBA) or Marketing
• Knowledge of turbine engine products, including familiarity with turbine engine systems, parts
and services, and component repair
• Demonstrated skills in managing multiple projects successfully
• Driven change agent with bias for action
• Outstanding presentation skills and analytical ability
• Ability to work in cross- functional and cross-cultural teams
• Strong oral and written communication skills
• Strong interpersonal and leadership skills

Please visit and search for job # 1285772.

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