Flight Attendant Jobs In Toronto

by Mahwish Baig
(Mississauga ON)

My name is Mahwish Baig. I may not have direct experience in the aviation industry but have a Business Information's Diploma and have had over 3 years of Managerial Experience in customer service and over 8 years of customer service experience altogether.


I have flexible hours and I am willing to learn what it takes to land my foot in this industry. I am willing, capable and trainable. If the opportunity is granted I surely will prove myself to be an asset for the company. I am pasting my resume for reference. Thank you for your time and hope for a reply soon.

MAHWISH BAIG
3023 OWLS FOOT DR
MISSISSAUGA ON
L5M-6T8
(416) 857-0707
mahva1951@hotmail.com

OBJECTIVE
To secure a position with a leading organization where I can apply my management skills, experience and expertise in adding value to a customer-centric environment

EDUCATION
Institute: Devry College of Technology
Location: Matheson, Mississauga
• Diploma in Business Information Systems
• Received Peoples Choice Award for senior project

EXPERIENCE
Bonnie Togs
Position: Store Manager

• Progressed from Part-Time Sales Associate to Manger in Training then into an assistant manager position leading into a store manager positions.
• Managed a location in Toronto and one in Oakville
• Managed sales/customer service personnel MIT’S and Assistant Manager in a fast paced environment to maximize sales and promote our brand
• Meet & exceeded daily, weekly and monthly sales targets by providing an exceptional client experience
• Lead the team by example with my own sales & service behaviors
• Resolved customer service issues to benefit Bonnie Tog’s customers
• Trained and coached staff on the new Graff Retail program and continuously increasing sales
• Exercised usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations
• Worked closely with regional managers in improving customer satisfaction in all areas of merchandising sales and customer service
• Performed day to day activities in a retail environment concerning all sales, service and product related issues in order to achieve and exceed store performance

Business Depot Staples
Position: Copy Lead / Department Manager
• Managed all department activities & 15 sales/customer service personnel in a fast paced environment to maximize sales and promote our brand
• Met & exceeded sales targets for small and large businesses and individual customer’s needs
• Lead the team by example with my own sales & service behaviors as a result increased sales with giving customers a hassle free and efficient service experience
• Resolved client problems with client retention as priority for resolution
• Trained staff to effectively and efficiently serve customers and increase sales
• Worked closely with the store manager in regards to staffing, performance appraisals, promotions, salary recommendations, and terminations
• Trained the customer service staff on the use of the company’s new computer software
• Worked closely with other managers in improving customer satisfaction in all departments
• Enhanced sales of promotional products by creating attractive displays


Sears Erin Mills Town Center
Position: Merchandising Presentation Team Lead
• Managed a team of 32 merchandising representatives in all departments within the store
• Organized and explained specific directions regarding distribution, presentation, pricing and markdowns of the merchandise for all departments
• Assigned tasks to the individuals in the team in regards to the merchandise placement, elimination and visual presentation to increase profitability
• Handled all HR related issues regarding the entire MP Team such as recruiting, training, terminating, scheduling, payroll etc
• Directed the team in initiating and maintaining store sale set ups with company guidelines, rules and regulations
• Utilized my skills, education and expertise in contribution to increasing sales and profitability to make sears a great place to shop and a great place to work

Erin Mills Town Center
Position: Customer Service Agent
• Dealt with customer service concerns and complaints.
• Managed cash, inventory and all reporting systems.
• Organized products within the department in order to improve product visibility and improve sales.
• Developed a new customer-complaint management system.
• Ensured open communication existed between team members for an effective team effort.


INTERESTS
Traveling
Interior Decorating
Reading
Drawing and poetry
Photography

EXTRA CURRICULAR
I was part of the student ambassador program in my college. As a student ambassador I visited secondary schools for presentations regarding Devry College and the programs we offered etc. I also went to Parliament Hill regarding OSAP issues, which were then taken up and discussed in detail.


References will be provided upon request.


Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Aviation Job Search.